DDI System’s inform software is the one integrated solution that will transform your business operations. DDI provides the automation you need and delivers a quick return on your software investment.
Save your customers time at the counter with inform’s remarkably quick order fulfillment system. One screen reveals every aspect of the order, from inventory amounts and substitute products, to pricing details and customer sales history, resulting in higher productivity and happier customers.
Streamlined Point-of-Sale (POS) and Showroom Sale Features
- Improve Customer Service – Integrated Point-of-Sale system provides the features and workflow you need to combine your wholesale distribution business with profitable walk-up and retail trade. Outstanding showroom functions include deposit management, special order status, cash sale handling, delivery date and warehouse staging.
- Effective “Partial” Management – Showroom distributors require unique functionality to support and improve business operations. DDI System understands and has developed specifically for these needs.
- Returned Goods Management – Walks customer returns through a well-defined and controlled process, ensuring that vendor returns are never overlooked, and desired handling fees are imposed.
- Easy Accessibility to Business Performance – DDI’s Inform Analytics gives you and your management team a remarkable opportunity to delve into the strengths and weaknesses of your sales and inventory.
"DDI plays an instrumental part in helping Bay Lighting deliver Premier Lighting Solutions. Our move to DDI has improved the customer experience and our bottom line. Every facet of our operation, from sales to operations, has benefited from the conversion. Our sales staff reduces mistakes by using the OrderPad to complete customer transactions. A majority of orders ship complete with better inventory control. Integrated delivery manifest helps keep the staff informed of the daily schedule. Proof of Delivery calls are nonexistent with the digital signature epod system. Online Order Entry helps extend selling hours. Pricing options allow margins to increase and material cost remain updated. Invoice processing time is reduced with email and fax options. Accounting tasks are streamlines with integrated credit card processing. All these items equal better results with less staff. DDI has is the answer for our operation."